This paper presents the essence of a pilot study being conducted by the researcher on qualitative research in relation to the study on the use of adaptive technology amongst visually impaired students at tertiary institutions in Malaysia. The researcher carried out the pilot work as a ground work prior to undertaking the large scale study and to answer methodological question (Creswell & Poth, 2017). The definitive description and valuable operational functions of pilot studies in qualitative research studies are distinctly identified. Also, to outline the advantages of pilot work, it explicates the particular viable and methodological concerns appearing in the pilot exercise together with the amendments made for the main research study, as a result of the pilot work. This article describes four ways that proved the implementation of the pilot study is crucial. They are (i) finding obstacles and problems with regards to recruiting prospective participants, (ii) the Employing empathy techniques in which researcher is able to describe the experience from the participants’ angle as well as engage himself from a phenomenological perspective, (iii)reflecting the essence of the research process such as the interviews, epoche and transcribing process, alongside its difficulty in carrying out phenomenological inquiry, and (iv) amending interview questions accordingly. It is, therefore, a useful and a fundamental part to undertake the Pilot study for interview in the course of carrying out qualitative research as it identifies the weaknesses and flaws prior to the full scale research study. This paper discusses the preponderance of pilot study, the methods procedural steps used and what educational aspects has the researcher gained during the course of the process.