This paper is published in Volume-5, Issue-2, 2019
Area
Commerce
Author
Vaishali Agrahari, Dr. Niket Shukla
Org/Univ
Dr. C V Raman University, Kota, Chhattisgarh, India
Keywords
Customer satisfaction, Online banking system Bank of India, Banking, Internet banking
Citations
IEEE
Vaishali Agrahari, Dr. Niket Shukla. A study on awareness and perception towards online baking systems with special reference to Bank of India in Bilaspur city of Chhatisgarh, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.
APA
Vaishali Agrahari, Dr. Niket Shukla (2019). A study on awareness and perception towards online baking systems with special reference to Bank of India in Bilaspur city of Chhatisgarh. International Journal of Advance Research, Ideas and Innovations in Technology, 5(2) www.IJARIIT.com.
MLA
Vaishali Agrahari, Dr. Niket Shukla. "A study on awareness and perception towards online baking systems with special reference to Bank of India in Bilaspur city of Chhatisgarh." International Journal of Advance Research, Ideas and Innovations in Technology 5.2 (2019). www.IJARIIT.com.
Vaishali Agrahari, Dr. Niket Shukla. A study on awareness and perception towards online baking systems with special reference to Bank of India in Bilaspur city of Chhatisgarh, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.
APA
Vaishali Agrahari, Dr. Niket Shukla (2019). A study on awareness and perception towards online baking systems with special reference to Bank of India in Bilaspur city of Chhatisgarh. International Journal of Advance Research, Ideas and Innovations in Technology, 5(2) www.IJARIIT.com.
MLA
Vaishali Agrahari, Dr. Niket Shukla. "A study on awareness and perception towards online baking systems with special reference to Bank of India in Bilaspur city of Chhatisgarh." International Journal of Advance Research, Ideas and Innovations in Technology 5.2 (2019). www.IJARIIT.com.
Abstract
The study has been conducted in order to careful evolution and examines globalization in an online banking system. All the banking sector to be studied with great India reason for chosen online banking system satisfaction towards internet banking and to find out the problems encountered by the customers. This research will assist bank administrative to ascertain a better understanding of customer satisfaction towards online banking system offered by the bank of India in Bilaspur city of Chhattisgarh.
