In the modern era of technology, chatbot is the next big thing in the domain of conversational services. A chatbot is a virtual person who can effectively talk to any human being using interactive textual as well as verbal skills. There are many statistics available which suggest that integration of chatbot in any business as a part of their customer service increases the business progress and customer satisfaction exponentially. Hence it becomes crucial to understand the crux of the chatbot technology. Owing to extensive research in this field, there are numerous methodologies available to create a conversational entity. It becomes quite confusing to decide a perfect method to generate conversational agent for the desired purpose. Also, generation of chatbot is one issue and successful integration is in itself another problem which is many times overlooked. This paper provides some valuable insights on how to generate as well as how to integrate a chatbot.