Consumers play a very important role in the development of an economic system, no business activities without the consumers. Protection of the interest of the consumer is also a very essential and integral part of the economic system of the country. Though there is no activity without the consumer, although the consumers are being exploited by the unscrupulous manufacturers, traders and some business peoples and they are losing their pleasure and happiness. In view of this, the consumer redressal forum has been established by the Government of India to protect the interest of the consumer, those who have disputes, grievances, and litigations with regard to trading activity without financial burden. The present paper focuses on consumerism and the performance of Consumer Dispute Redressal Forum (CDRF) and also the challenges before the working of the forum. The performance of the forum is analyzed based on a number of cases filed and disposed of and pending at the National level State level and District level forum. For analyzing the performance ANOVA statistical tool has been applied to find the relation between the cases pending and disposed of.