This analysis is based on primary data and carried out on customer satisfaction regarding internet technology with special reference to Kashi Gomti Samyut Gramin Bank which is the one of the RRBs in Jaunpur district of U.P. The sample size of the study is 100 and convenience sampling method was used to collect the data. The appropriate statistical tools were applied in this study such as mean score, chi-square and percentage analysis for getting appropriate results. SMS alert, user-friendly ATM services and mobile application with modern features like NEFT/ IMPS/RTGS, cheque request, Bill payments for various services which were considered by the majority of the respondents. Most of the customers are found satisfied with SMS Alert, 24 hours helpline, etc. Due to lack of awareness customers don’t use frequently some banking services like mobile ATM facility, Internet technology, and RTGS, etc.