This project is based on advanced computer software named as “JEDZENIE” provided in the aircraft for user-friendly customer care and crew management. The project will be used as advanced software installed in passenger seat utility screen. This software will be handled by airline crew members. This software includes the home page, login page & admin page. The passenger login with his/her seat no. & select the food that needed & proceed. The time when he/she order the food, the information is passed to the screen that is placed in the front of the cabin crew. So the project helps to reduce the work of cabin crews and easily access to passengers regarding food & other services. This will help to take the function into more advances in this generation and also for upcoming advanced passengers. This project is more useful in the case of physically/mentally challenged customers