The study examined members of the administrative staff of a leading international school in New Delhi to identify the underlying causes of gaps in interdepartmental communication and find probable solutions to overcome them. A Professional Learning Community (PLC) of 3 members was formed which undertook action research and presented the findings at the administrative staff In-Service Education and Training (INSET) in January 2020. The paper explores the factors that influence flow of communication within the workplace and how effective internal stakeholder communication is a great contributor to employee satisfaction. Outcomes suggest that the efficacy of interdepartmental communication is directly proportional to people’s understanding and appreciation of the work that other departments do, and their relationships with people and teams.