Quality has become a very popular subject in recent years due to conceptual changes in the industry. The product in any industry should be manufactured to a required standard, one that provides customer satisfaction and value for money. Quality is one of the critical success factors in the construction industry. The need for achieving the quality of the finished product in the building construction is very important. The high cost of buildings makes it necessary to ensure the quality of the finished product. Quality is an essential element for sustainability and customer satisfaction. In construction projects, quality performance is considered as vital for client satisfaction. This study is intended to provide clients, project managers, designers, and contractors with the necessary information needed to better manage the quality of a construction building projects by identifying the factors that affect process quality of construction projects and to rank them by the degree of importance. Developing a quality system is the first step towards improving quality in the construction industry. Towards this goal, firstly a questionnaire survey will be conducted in a construction industry. From the data collected by the questionnaire survey analysis can be done by using SPSS statistics software.