This paper is published in Volume-4, Issue-4, 2018
Area
Punjab & Chandigarh
Author
Dr. Manvinder Tandon, Deksha Verma
Org/Univ
School of Business Studies, RIMT University, Mandi Gobindgarh, Punjab, India
Pub. Date
11 July, 2018
Paper ID
V4I4-1177
Publisher
Keywords
Stress, Banking sector, Employee dealing

Citationsacebook

IEEE
Dr. Manvinder Tandon, Deksha Verma. Management of occupational stress: A study of employees dealing with customers in public and private sector banks, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.

APA
Dr. Manvinder Tandon, Deksha Verma (2018). Management of occupational stress: A study of employees dealing with customers in public and private sector banks. International Journal of Advance Research, Ideas and Innovations in Technology, 4(4) www.IJARIIT.com.

MLA
Dr. Manvinder Tandon, Deksha Verma. "Management of occupational stress: A study of employees dealing with customers in public and private sector banks." International Journal of Advance Research, Ideas and Innovations in Technology 4.4 (2018). www.IJARIIT.com.

Abstract

Workplace stress is not a disease. Workers’ responses to stressors may be positive or negative depending upon the type of demands placed on them, the amount of control they have over the situation, the amount of support they receive and the individual response of the person. In most of the cases, people adjust to stress and are able to continue to perform their normal work duties