This paper basically deals with the customer perception towards the private hospitals in Ramanathapuram town. The study was conducted to patients who are visiting the private hospitals in Ramanathapuram in which different hospitals are selected for the study. The survey was done using a structured questionnaire for a sample size of 200 outpatients, out of which 105 are male and 95 are female patients. The researchers are mainly focused on customer’s perception about private hospitals and how patients accepted and how to improve the services and are the focus for future development.