This paper is published in Volume-8, Issue-3, 2022
Area
Machine Learning
Author
Souvik Biswas, Neha Bhattacharya, Ananya Samanta, Nitin Gupta, Dr. Sangita Roy
Org/Univ
Narula Institute of Technology, Kolkata, West Bengal, India
Pub. Date
28 May, 2022
Paper ID
V8I3-1351
Publisher
Keywords
Machine Learning, K-Means Clustering, Customer Segmentation, Big Data, Prediction, Sklearn, Pandas, Python.

Citationsacebook

IEEE
Souvik Biswas, Neha Bhattacharya, Ananya Samanta, Nitin Gupta, Dr. Sangita Roy. Segmentation of customers using Machine Learning algorithm, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.

APA
Souvik Biswas, Neha Bhattacharya, Ananya Samanta, Nitin Gupta, Dr. Sangita Roy (2022). Segmentation of customers using Machine Learning algorithm. International Journal of Advance Research, Ideas and Innovations in Technology, 8(3) www.IJARIIT.com.

MLA
Souvik Biswas, Neha Bhattacharya, Ananya Samanta, Nitin Gupta, Dr. Sangita Roy. "Segmentation of customers using Machine Learning algorithm." International Journal of Advance Research, Ideas and Innovations in Technology 8.3 (2022). www.IJARIIT.com.

Abstract

The separation of the market into a discrete customer group of customers with comparable characteristics is known as customer segmentation. Client segmentation may be an effective tool for identifying unmet customer demands. The advent of a slew of new rivals and entrepreneurs has created a lot of friction among competing firms as they try to gain new customers while keeping the ones they already have. The k-means clustering technique is utilized in this research for this purpose. Segmentation of customers allows a business to personalize its interactions with consumers, much as we do in our daily lives. We discovered that each customer's behavior and demands had similar features when we segmented them. Then they're grouped together to meet needs using diverse ways. Doing segmentation manually can be exhausting. That is why we have implemented Machine Learning Algorithm to do for us.