The hospitality industry always focuses on service quality and service tangibility. Customers rate the hotel service performance based on service standards provided in Hotels is treated as a benchmark for service. Service quality is an important aspect of marketing theory and practise, since good quality may lead to customer happiness and loyalty, as well as successful company outcomes. It is critical for every firm, particularly in the services industry, to comprehend and grasp the expectations and perceptions of customers about a wide variety of elements impacting customer happiness and loyalty. The importance of these factors develops tremendously in the hospitality industry. The purpose of this research is to determine the value of specific quality components in the hotel sector. The data was collected via a questionnaire that included nine tangible service quality indicators that respondents scored on a five-degree scale. The factorial structure of the physical parts of hotel service was also discovered throughout the investigation. The purpose of this research is to add to the current literature by emphasising the importance of tangible service quality components and their influence on business produced by 'Three Stat hotels' in the Hyderabad area.