This paper is published in Volume-10, Issue-6, 2024
Area
Communication
Author
Benedict Liwenga, Dr. Francis Ng’atigwa
Org/Univ
St. Augustine University of Tanzania, Dar es Salaam, Tanzania
Pub. Date
05 November, 2024
Paper ID
V10I6-1144
Publisher
Keywords
Social Media, Tax Compliance, Motivation, Voluntary Tax, Enhancing

Citationsacebook

IEEE
Benedict Liwenga, Dr. Francis Ng’atigwa. The Use of Social Media in Enhancing Voluntary Tax Compliance in Tanzania: A Case of Tanzania Revenue Authority (TRA) Headquarters in Dar es Salaam, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARIIT.com.

APA
Benedict Liwenga, Dr. Francis Ng’atigwa (2024). The Use of Social Media in Enhancing Voluntary Tax Compliance in Tanzania: A Case of Tanzania Revenue Authority (TRA) Headquarters in Dar es Salaam. International Journal of Advance Research, Ideas and Innovations in Technology, 10(6) www.IJARIIT.com.

MLA
Benedict Liwenga, Dr. Francis Ng’atigwa. "The Use of Social Media in Enhancing Voluntary Tax Compliance in Tanzania: A Case of Tanzania Revenue Authority (TRA) Headquarters in Dar es Salaam." International Journal of Advance Research, Ideas and Innovations in Technology 10.6 (2024). www.IJARIIT.com.

Abstract

This paper presents selected findings from the research entitled “Assessing the Use of Social Media in Enhancing Voluntary Tax Compliance in Tanzania: A Case Study of the Tanzania Revenue Authority (TRA) Headquarters.” It investigates the impact of social media on voluntary tax compliance within Tanzania. Utilizing a qualitative methodology and a case study framework, data were gathered through interviews, observations, and document analysis involving 15 staff members of the TRA. The results indicated that platforms such as Facebook, Twitter, and WhatsApp are crucial in promoting taxpayer engagement and compliance. The study concluded that well-implemented social media strategies can significantly enhance tax compliance rates by increasing transparency and delivering timely information. This study recommends that the TRA improve its social media strategies by integrating interactive content that addresses taxpayers' concerns and inquiries. This paper presents selected findings from the research entitled “Assessing the Use of Social Media in Enhancing Voluntary Tax Compliance in Tanzania: A Case Study of the Tanzania Revenue Authority (TRA) Headquarters.” It investigates the impact of social media on voluntary tax compliance within Tanzania. Utilizing a qualitative methodology and a case study framework, data were gathered through interviews, observations, and document analysis involving 15 staff members of the TRA. The results indicated that platforms such as Facebook, Twitter, and WhatsApp are crucial to taxpayer engagement and compliance. The study concluded that well-implemented social media strategies can significantly enhance tax compliance rates by increasing transparency and delivering timely information. This study recommends that the TRA improve its social media strategies by integrating interactive content that addresses taxpayers' concerns and inquiries.